We understand that plans can change unexpectedly, and we strive to be fair and transparent in accommodating cancellations. Please review our cancellation policy below:

  • 30 Days or More Before Check-In: Guests who cancel 30 or more days prior to their check-in date will receive a full refund, minus a non-refundable 3% payment processing fee.
  • 15 to 29 Days Before Check-In: Cancellations made within this window will receive a 50% refund, minus a non-refundable 3% payment processing fee
  • 14 Days or Less Before Check-In: Cancellations made 14 days or fewer prior to the check-in date are non-refundable.

Please note that the 3% payment processing fee is non-refundable in all cases.  


We strongly recommend purchasing travel insurance to protect your booking against unforeseen events. Travel insurance can provide valuable peace of mind by covering unexpected cancellations, interruptions, or delays. You can purchase travel insurance through our parter Safely.